General Questions – FAQs

How do I determine what the best information to put on my tag is?

We recommend adding multiple ways to contact you .. starting with your preferred method(s). Most people do address and phone number, but we are also big fans of adding an email address as well.

It comes down to what the most effective way to reach you is.

What are your business hours?

Our regular business hours are Monday – Friday from 9 AM – 5:30 PM. If you have a question between these hours you can email us or call us toll free at 1-800-818-5526 and leave a message.

How long does it take to process my order?

If you order before 3:00pm CDT (MON-FRI) or before 12:00pm CDT (SAT), your order will be processed and shipped that same day.For more details on shipping click here .. http://overnightpettags.com/about-us/shipping-and-delivery/

What is your phone number?

We can be reached toll free at 1-800-818-5526, or by email at overnightpettags@overnightpettags.com.